Wednesday, March 18, 2009

Back in Jonestown, Texas ((Without the RV))

To our followers:
We got back to Alvarado, Tx. on our scheduled date of March 9th. This did not go so well.
Monday morning we made 2 calls to the service department and also went down to talk to the guy that had scheduled the appointment. He was busy so we went to breakfast and left our names and cell numbers for him to call us. By noon he still had not called so we went on down to get a motel. He had told us we would have to stay in a motel for 2 or 3 days while they worked on the RV. We fixed Donna's dads lunch and got him settled in for the afternoon. We went back to the dealer to talk to the service person and finally did get to talk to him.
WE WERE NOT HAPPY CAMPERS!! after talking to him. He told us the door was not in yet, very upset over this as we had rented a room for 2 nights. (If only he would have taken a minute to call us back that morning). We stayed in the motel for the two nights and still no door so we headed back to Jonestown in the car.
John called the dealer on Saturday morning to check and see if the door had gotten in yet.
The service department does not work on Saturdays. John left a very convincing message for them to call us first thing Monday morning.
John had an appointment at 1:00 that afternoon for a stress test so by 10 on Monday morning when the service department hadn't called John called them "again". He was told that the door should be there by noon that day, it was on a truck in Memphis on Friday. They would call him as soon as it came in. By 12:45......no call..... so John called them "again". Yes the door had made it in and they were starting work on it. John is hoping to pick the RV up today. We will see.......
was told it would only take 2 to 3 days to work on it........I'm hoping we can get it by no later than Thursday, March 19th....... and YES 2009.

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